If you no longer wish to monetize using Hype, you can disconnect Stripe from your account by following the steps below.
🔔 Note: When you uninstall Stripe, you will be given two options:
- Cancel all recurring payments: Choose this if you wish to stop all ongoing user subscriptions.
- Do NOT cancel recurring payments: Choose this if you want your active user subscriptions to continue without interruption. Please keep in mind that Hype will no longer be able to update their accounts or offer assistance with their subscriptions moving forward.
How to disconnect Stripe in the Hype App:
Disconnecting Stripe is not possible within the Hype App at this time. Please follow the directions below to disconnect Stripe in the Hype Dashboard instead.
How to disconnect Stripe in the browser:
- Click here or manually navigate to Settings → Integrations → Stripe in the Hype Dashboard.
- Click the Uninstall button.
- Select your preference for handling currently active subscriptions.
- Type UNINSTALL in the field at the bottom of the form.
- Click the Uninstall button.