Hype is designed to work seamlessly with Mailchimp; however, one aspect of Mailchimp – its required footer content – needs to be changed in order to avoid readers unintentionally disabling all communication with you when they only intend to unsubscribe from one type of communication or another.
The default Mailchimp footer content
By law, Mailchimp is required to include their own "unsubscribe" link in the footer of all email campaigns sent through their platform. Your default Mailchimp footer language likely looks something like this:
The problem: When a reader clicks the unsubscribe link, it sends them to a Mailchimp-generated form, which if the reader uses, will prevent them from receiving any emails sent via the Hype-linked Mailchimp list. Another potential issue is that a subscriber may think that clicking on this link stops their actively recurring subscription payment.
Editing the Mailchimp footer content
You can edit the footer content for each of your email templates by scrolling to the bottom of your template and clicking the 'edit pencil' for the footer (see animation below):
Here is the text in the template (with all the requisite Mailchimp merge tags):
Copyright©*|CURRENT_YEAR|* *|LIST:COMPANY|*, All rights reserved.
*|IFNOT:ARCHIVE_PAGE|* *|LIST:DESCRIPTION|*
Our mailing address is:
*|HTML:LIST_ADDRESS_HTML|* *|END:IF|*
Want to change how you receive these emails?
You can update your preferences or unsubscribe from this list.
You can edit this footer content as much as you like, as long as the |UNSUB| tag is either directly in the text or contained in a hyperlink with different display language (using the keyboard shortcut "CMD+K" / "CTRL+K"), as shown above.
Note that the |UPDATE_PROFILE| merge tag (used in the "update your preferences" hyperlink above) is not required by Mailchimp.
Recommended footer content edits for Hype compatibility
Default in Mailchimp: 'Want to change how you receive these emails? You can update your preferences or unsubscribe from this list.'
Want to change how you receive these emails?
You can update your preferences or unsubscribe from this list.
Note: For the code example above, be sure to replace Yourprimaryurl.com with your primary URL address for your site. For the Hype menu short cut to properly work, this URL must have Hype actively installed.
Recommended by Hype (if you don't offer paid subscriptions):
Want to change how you receive these emails?
You can update your preferences or permanently unsubscribe from from all communication and newsletters from [your community name].
Recommended by Hype (if you do offer paid subscriptions):
To manage your payment to [your community name],
you can access your account options on our site at any time.
To change how you receive these emails, you can update your preferences or permanently unsubscribe from all communication and newsletters from [your community name].'
For the "update your preferences" hyperlink, we recommend inserting your Manage Newsletters Menu Link.
For the "access your account options" hyperlink, we recommend inserting your Manage Payment Menu Link.
An example of a custom Mailchimp footer
Things to note in this example, the footer language contains:
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A clear indication to the reader of the Publication they've signed up for
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Shows consideration
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Provides an inline link (hotlink) to conveniently direct the reader to access their account settings using Hype menu shortcuts
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Provides the option for the reader to unsubscribe
You signed up to *|LIST:COMPANY|* with *|EMAIL|*
Need to adjust your preferences?
You can manage your account here
or unsubscribe entirely.
Our mailing address is:
*|HTML:LIST_ADDRESS_HTML|*
Note: For the code example above, be sure to replace Yourprimaryurl.com with your primary URL address for your site. For the Hype menu short cut to properly work, this URL must have Hype actively installed.
Click here for more information on how to customize your Mailchimp footer.
Check out the Menu Links article for more information. For more on the topic of unsubscribing, see Mailchimp's help article on the unsubscribe merge tag as well as this article about editing the footer content block in your campaign templates.